Updated at: 2026-05-13.
This Refund Policy explains when and how users may request a refund for paid SiteCalm services.
You may request a refund within fourteen (14) days from the date of your initial purchase or subscription payment. Refund requests submitted after this period may be declined unless required by applicable law.
To request a refund, contact us at info@sitecalm.com using the email address connected to your SiteCalm account. Please include your account email, order or invoice details if available, and the reason for your request.
Refunds may be approved when the request is made within the 14-day refund period and the purchase is eligible under this policy. We may decline refund requests in cases of abuse, fraud, violation of our Terms of Service, excessive use of the service, chargeback misuse, or other activity that harms SiteCalm or other users.
The 14-day refund period applies to the initial purchase or subscription payment. Renewal payments may not be refundable unless required by applicable law or clearly stated otherwise at the time of purchase.
If a refund is approved, it will be issued to the original payment method where possible. The time required for the refund to appear depends on the payment processor, bank, or card issuer.
If a refund is issued, SiteCalm may suspend, downgrade, or terminate access to paid features connected to the refunded purchase.
We may update this Refund Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
For refund questions, contact SiteCalm at info@sitecalm.com.